Interim Management
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When we commit, we commit:

Our 'Eight steps to successful change'

  1. Increase urgency - inspire people to move, make objectives real and relevant.
  2. Build the guiding team - get the right people in place with the right emotional commitment, and the right mix of skills and levels.
  3. Get the vision right - get the team to establish a simple vision and strategy focus on emotional and creative aspects necessary to drive service and efficiency.
  4. Communicate for buy-in - Involve as many people as possible, communicate the essentials, simply, and to appeal and respond to people's needs.
  5. Empower actions - Remove obstacles, enable constructive feedback and lots of support from leaders - reward and recognize progress and achievements.
  6. Create short-term wins - Set aims that are easy to achieve. Manageable numbers of initiatives. Finish current stages before starting new ones.
  7. Don't let up - Foster and encourage determination and persistence - ongoing change - encourage ongoing progress reporting - highlight achieved and future milestones.
  8. Make change stick - Reinforce the value of successful change via recruitment, promotion, and new change leaders. Weave change into culture.